Maintenance & Spare Parts
Our Service Division is staffed by a team of highly skilled Service Technicians and Technical Managers with a comprehensive electrical and mechanical knowledge of the Power Generation Industry. This experience enables us to provide a professional and efficient service to all customers regardless of whether we are supporting a single standby generator installation at a hospital in London, a national contract, or a multiple set base load paralleling system located at a remote site in Tanzania, Africa.

The Generator Company provide Generator and UPS Service Contracts for equipment installed both in the United Kingdom and overseas, offering guaranteed call out response times where required. Our Service Contract customers are extremely diverse, ranging from Data Centres, Hospitals, Offices, & Hotels in the UK & Europe to Mines, Hotels, and Base Load Applications overseas. We offer a variety of innovative and cost effective solutions for routine maintenance of Power Generation equipment and will be pleased to discuss and tailor a specific maintenance specification to a clients own particular requirements.

The efficiency of our Service Division is enhanced by the significant investment we made into a bespoke SQL Server based Job Tracking System that fully automates the scheduling of our service visits. The system also incorporates Digital Wireless Pen Technology that instantly sends electronic copies of our Service Technician's report sheets (in their own hand writing) to our Service Department within seconds of a service visit being completed enabling us to identify instantly any urgent or non-urgent remedial works. 
Posted Date: 28-02-2014